Frequently Asked Questions

FAQ

To register on Effdi, you will have to follow the following procedure from the home page.

  • Click on the Login / Signup option. From here the regular customers will enter their email ID and password for logging in.
  • The new customers will have to click on the ‘Sign up with Email’ option.
  • Following that, you will have to fill in the details stated on the page. (Fields marked * are necessary to be filled).
  • After that you will click on the register button.
  • After opening your account, you will receive an email confirmation for your profile created on Effdi.
  • You will have to verify your account from the email ID.
  • You can also login into your profile ID through your Facebook or Google ID.

After logging in, you can visit the ‘My profile’ section to find out details about your account. Here you can edit the fields mentioned. By doing so, we will be able to understand what your requirements are in a better way. This will also help you as well as us to keep track of the payments and billing details.

At the moment, we do not allow users to change their email address or phone number associated with the account on Effdi.

If you have lost the password, you will have to follow the below given steps:

  • Visit the ‘Login/Sign-up’ page.
  • Click on the ‘Forgot Password’ option.
  • Enter your Username or email ID.
  • A system-generated mail will be sent to you on your registered email ID.
  • The email will have the password reset link, through which you will be able to reset your password and access your account.

After you’ve chosen your products and made your payment, you’ll receive an email confirming your payment, followed by an order confirmation email. Also, you will be able to see the order details in the ‘Track Order’ section of the website.

Each product has a different delivery time, so the products you order will be delivered to you according to the time indicated in the product specifications.

We do not offer revisions or changes to all of our products. For the particular products that we offer revisions, we have mentioned the regulations in the FAQs for the particular products. Do read the FAQs before you place your order to get a better understanding of what we offer.

Product delivery will be done via the registered email ID as well as on the profile you have created on the website. The file format for the products you have placed an order for will differ depending on the products.

We do not offer a refund on most of the orders. For the particular products that we do offer refunds, we have mentioned the clauses and details in the return/refund policy. Do read the policies for the particular products before placing the order. For order cancellation, we currently do not offer any refunds.

We have implemented the WooCommerce Stripe Payment Gateway for payment purposes. Stripe is a simple way to accept payments online through which you can use Visa, MasterCard, American Express, Discover, JCB, Diners Club, SEPA, Sofort, iDEAL, giropay, Alipay, and more directly for the payment.

Yes, we guarantee that your financial information will be kept strictly confidential. All your online transactions details will be secure and safe.

No, we do not accept payment upon delivery for any of our products. Work on your orders will begin only after payment has been confirmed.

You can contact our customer service team via the email address listed on the website, we will be happy to resolve any issue you face regarding our services and products.

We do not offer any discounts on our products and services, even when purchased in bulk.

For every order we receive, we select a team of our in-house experts who possess the knowledge and experience of working in a particular field. These experts work collectively to ensure the product delivered is high-quality, informative, and fits the required criteria.

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